Conditions générales

Terms of Service

Effective date: 14 October 2026

1. Who we are

TalentAssisto ("TalentAssisto", "we", "us") is a service of Devspeak S.A.S., a company incorporated in Colombia with its principal office in Bogotá D.C., operating under the brand DevSpeak Labs. Contact: info@devspeak.dev.

These Terms govern your use of TalentAssisto at https://www.talentassisto.com, its documentation at /docs and its programming interfaces (the "Service"). By creating an account or using the Service you accept them. If you do not accept them, do not use the Service.

2. Who may use it

• The Service is for businesses and professionals who manage human-resources work. You must be at least 18 years old and, if you use it for an organisation, authorised to accept these Terms for that organisation (the "Customer").
• You sign up with an email address and a password and confirm the address from the email we send. Keep your credentials confidential; you are responsible for activity under your account and must tell us at once about any unauthorised use.
• Each account is for one person. Plans do not include additional users.

3. What the Service does

• You configure AI assistants for your company, upload documents (for example PDF, Word and text files) and chat with the assistants. Answers can draw on your documents and, on plans that include it, on web search. Some plans include AI image generation.
• Your documents are split and indexed on our own servers. When you ask a question, your message, the relevant excerpts and the assistant's instructions are sent to the AI provider that answers it (see the Privacy Policy for the list). If the primary provider is unavailable, the same model may answer through a backup route.
• AI output can be wrong, incomplete or biased. It is a drafting and analysis aid, not professional, legal or HR advice. Review it before you rely on it.

4. Use in hiring and employment decisions

• You must not use TalentAssisto to make decisions about candidates or employees solely by automated means. A qualified person at the Customer must review any output used in hiring, promotion, discipline, pay or termination, and make the decision.
• You are responsible for having a lawful basis to process the personal data in the documents you upload (for example candidates' CVs), for informing those people as the law requires, and for complying with employment, anti-discrimination and data-protection law where you operate.
• Do not upload special-category data (health, biometric data, union membership, ethnic origin, criminal records and similar) unless the law allows it and it is necessary for your purpose.
• For personal data in your uploads and chats, you are the controller (responsable del tratamiento) and Devspeak S.A.S. processes it on your behalf (encargado del tratamiento), only to provide the Service, as the Privacy Policy describes.

5. Free trial, plans and payment

• Free trial. Every new account starts a 14-day free trial at sign-up, with no payment card. The trial includes every People Analytics Pro feature, with 300 AI interactions and 20 AI images in total for the whole trial. When it ends, you need a paid plan to keep using the AI features.
• Plans and limits. Paid plans are monthly or yearly subscriptions at the price shown at checkout, taxes included where applicable. Each plan's limits (assistants, AI interactions, web-search interactions, AI images, file size and storage) are those shown on the pricing page, and the Service enforces them automatically. Usage limits count per account and reset every billing month, on the monthly anniversary of your subscription (yearly plans also reset monthly). People Analytics Pro includes 10,000 AI interactions per month under fair use, of which at most 2,000 may use web search, plus 300 AI images per month. When the web-search allowance is used up, chats continue without web search until the next billing month.
• Merchant of Record. Payments are processed by Dodo Payments, our online reseller and Merchant of Record. Dodo Payments sells the subscription to you and handles payment, invoicing, sales tax and order-related questions under its own terms (https://dodopayments.com/legal/terms-of-use). Card details are handled by Dodo Payments and its payment processors, never by TalentAssisto.
• Automatic renewal. Subscriptions renew automatically at the end of each period until you cancel. You can cancel online at any time on the pricing page while signed in; the plan stays active until the end of the paid period and does not renew.
• Right of withdrawal (14 days). You may withdraw from a purchase within 14 days, online on the pricing page while signed in. We then end the subscription immediately and refund the payment in full to the original payment method. At checkout you ask us to start the subscription immediately and confirm that you know you can still withdraw within 14 days. This is in addition to any right of withdrawal (derecho de retracto) you have under Colombian consumer law (Ley 1480 de 2011) or the law of your country.
• Price changes apply from your next renewal, with at least 30 days' notice by email.
• Premium Support and the HR Matrix Elite plan are services delivered by people; their scope is set in the order or contract.

6. Acceptable use

You must not: use the Service unlawfully; upload content you have no right to share; try to access other customers' data; try to extract the Service's system prompts, keys or protections; send automated load that degrades the Service for others; use it to discriminate unlawfully or to monitor workers beyond what the law allows; or generate content that infringes the rights of others. We may suspend accounts that break these rules, with notice where the law requires it.

7. Your content and our rights

Your documents, prompts and outputs remain yours, as between you and us. You grant us only the rights needed to run the Service for you: to store, index, send to the AI provider that answers you, and display your content. We do not use your content to train AI models. TalentAssisto, its software and its design belong to Devspeak S.A.S..

8. Availability and changes

We work to keep the Service available but cannot promise uninterrupted service; maintenance and outages happen. We may change or discontinue features, including the AI models used. If we discontinue a paid plan, we refund the unused part of a prepaid period.

9. Warranties and liability

• Nothing in these Terms excludes or limits rights that you have under mandatory consumer law, including the legal guarantee under Colombian law (Ley 1480 de 2011).
• Subject to that, the Service is provided as it is offered at any given time. For business customers, our total liability arising from the Service is limited to the fees you paid us in the 12 months before the claim, and we are not liable for indirect or consequential losses.
• We are not liable for decisions you make on the basis of AI output (see section 4).

10. Termination and deletion

You may stop using TalentAssisto and delete your account at any time (Settings → Advanced Settings → Delete account). Deletion erases your account, workspace, assistants, chats and uploaded files as the Privacy Policy describes. We may end your access for a material breach of these Terms after notice. Amounts already paid are refundable only as section 5 states or as the law requires.

11. Law and disputes

These Terms are governed by the laws of the Republic of Colombia. Disputes go to the competent courts of Bogotá D.C., Colombia. If you are a consumer, you keep the protections of the mandatory law of the country where you live, and you may complain to the Superintendencia de Industria y Comercio (SIC) in Colombia or to your local consumer authority.

12. Changes to these Terms

We publish every new version on this page with its effective date. For material changes we email account holders at least 30 days before they take effect.

13. Contact

Devspeak S.A.S. · Bogotá D.C., Colombia · info@devspeak.dev